Whilst we can never guarantee that a tenant will always pay the rent on time, we will do our very best to ensure that rent commitments are honoured by tenants by providing:
- Flexible payment options.
- Central office location for tenants to drop in and pay rent.
- A tenant meeting room where a tenant can confidentially discuss any issues with a property manager. This affords a level of privacy for the tenants and creates an environment where the tenant feels comfortable to communicate any issues to one of our trained property managers.
- Direct Debit from the tenants account each week.
- Arrears policy given to tenants at the beginning of each tenancy.
- Quick action- if the rent is 14days in arrears, unless we have instructions in writing to the contrary, the tenant will be given a termination notice. If the rent remains unpaid for a further 14days an application to the NSW Civil and Administrative Tribunal will be lodged to terminate the tenancy and obtain vacant possession will be sought.
- Letting you know- if your tenant is in arrears 14 days we will let you know via email or phone call, the rent is not paid we will insure that you are aware so that arrangements can be made by you to meet your mortgage commitments.
- Chronic late payers- are quite simply a pain in the neck. If a tenant is a chronic late payer, who never quite falls 14 days in arrears but float between 1- 13 days at any given stage, we will recommend terminating the tenant at the end of the fixed lease term
- Consider Landlord Insurance- we are not financial advisers so we can’t advise you about particular policies, but we can say that as a landlord you can pay a yearly fee approx $380pa to cover malicious damage by tenants and rent default. Some policies will cover up to 52 weeks rent, including while you are repairing the damage. Whilst we hope you would never find yourself in a situation where your investment property has been “damaged”, but if you do, it is good to know you are covered for any unfortunate events.
Terri Scheer :
(Please note that the insurance companies listed above rebate money back to our agency for referring work. We don’t refer for the $20 kickback, we refer to these providers because if things go wrong, these are industry policies that provide cover for pets and damage that is not malicious.)