Passing on water usage charges – Tenant information

Passing on water charges – Tenant Information

It is March 2017, and it is water rate time for our clients. This also means that your property manager will be attending your property to read your water meter or flow meter if there is separate metering at the property.
Water bills should not be too high as the landlord has installed water efficiency devices to your property, these include:
*  Internal cold water taps and single mixer taps for kitchen sinks and bathroom hand basins a maximum flow rate of 9 litres per minute
*   Showerheads- a maximum flow rate of 9 litres per minute
 The requirement for sink and basin taps to have a maximum flow rate of 9 litres per minute does not apply to other taps in the premises, such as bathtub taps, laundry taps,    outside taps for the garden, or taps which supply washing machines and dishwashers.
 The water efficiency measures can be achieved simply by installing aerators or regulators to existing taps and showerheads and fixing any leaking taps on the premises.

 Only the water usage (volume) costs charged by the water supplier may be charged to the tenant. Other costs (fixed) on the water bill, such as water service or sewerage          services are payable by the landlord. 
 Once we have read the meter, or received a Council reading on a water rate for single metered premises, we will send you out a copy of the water charges. Under the Tenancy Act, we have to provide you with 21 days in which to pay the water account.
 The easiest way to pay is to schedule an extra amount on your weekly DEFT draw. If you would like to do this, please email