The more information you can supply to us about your needs as a tenant, the more we can assist you. For example, will you need built in robes or will you need a bath if you have a toddler or small children?
By telling us exactly what you need, we can narrow down your search and save you valuable time when looking for a home.
What about the location
The first thing you should do is go and look at the location of the property, to see if it suits you. If the location is wrong for you, no matter how good the inside of the property is, it will never suit. Once you have looked at the location, it is time to phone the agency to make an inspection time to view the inside of the property.
Arranging an internal viewing
The rental market is very competitive, so you need to put your best foot forward. Often we will organise multiple viewings of property at the one time, so when you arrive at the property, you may find that several other tenants are viewing the property at the same time as you. All interested parties will be asked to submit a tenancy application for consideration by the landlord. Until a tenant is approved by the owner and a holding deposit received the rental property will stay on the market for rent.
Renting a property that is habitable is ver important. If a property is not safe, it can never be habitable. Prior to renting a property you should inspect the home to ensure that there are no obvious risks. If you are concerned about anything at the property, then you should bring it to your property managers attention so that it may be rectified prior to you taking up occupancy. This can include any identified mould at the property. Issues with smoke detectors or general safety issues.
It is an obligation under the Residential Tenancies Act that you pay your rent on time. On the front page of your lease, we have set terms of payment, for example, to pay $200 per week in advance of every Friday. If you do not pay your rent you have breached the terms of your lease, and this is a very serious matter. We make it very easy to pay your rent by our direct debit system. Each week we will directly debit from your nominated account your rental payment. It could not be any easier for you as we will take care of debiting your account each week. We also have full EFTPOS facilities in the office.
Let us know if there is a problem
We know that sometimes unexpected things happen that result in rent being paid late. If you know that you are unable to pay your rent on the date due, you must let us know immediately, so that we can let your landlord know. Most landlords use the rent to pay their mortgage, so when the rent is late, sometimes they are charged higher fees or default fees if the monthly payment is short. By letting us know, we can let the landlord know so they can make arrangements for their mortgage.
Sometimes things can come out of the blue, for example, redundancy or an unexpectedly large bill comes for a medical procedure. If you are going to pay late, work out a plan of how the arrears will be paid and how long you think it will take. We will discuss this with the landlord and try and work something out for you. Most landlords are understanding and so long as you let them know and have a plan to fix everything up. If you need financial assistance, there are organisations that can help.
It is an obligation that you pay rent on time. You cannot stop paying if you are in dispute with your landlord over a repair or another issue. If there is an ongoing issue with the landlord, and you are unable to resolve the issue with the agency, then you should seek to have the matter resolved at the NSW Civil and Administrative Tribunal (NCAT) at Gosford. The important thing is to keep paying your rent so that you do not breach the agreement.
What if it is a little bit late…..all the time
In the industry, we call this a “chronic late payer.” This means that a person is always on our arrears list and floats between 1-13 days in arrears. Agents always look for tenants that will pay rent on time. You should consider that the next property you rent, the agent will usually ask for your rental ledger, which will show your arrears, this will be a factor taken into account when they decide whether you would make a suitable tenant. Landlords often decide to terminate the lease at the end of the fixed term, when tenants pay consistently late throughout the lease term, the landlord can issue a 14-day notice of termination, up to end of the fixed term date of the lease agreement. So the best policy is to pay your rent on time each week.
If your rent is in arrears 14 days or more, we will seek to terminate your tenancy and seek an order from the NSW Civil and Administrative Tribunal. If you do not pay we may list you on a tenant default database, our office is a member of TICA which is the leading tenancy default database.